What sets Stickynote apart from the competition??

Original rainbow photo by stickynote owner and Chief Customer Caregiver, Andy Trask.
                  Be unique.

Today I was asked:  What makes you different from your competitors?

What a great question! Every business owner should know the answer to this question, and in a field like mine that’s full-to-bursting with every flavor of competitor from the megalithic corporations like Best Buy / Geek Squad, Staples / Easytech, to hometown techs, geeks, nerds, and consultants galore, answering and answering well, is kind of a put-up-or-shut-up moment don’t you think?

What I found as I carefully thought my way through the answer is that this is not just a question of who’s better or why.  It’s a declaration of our identity and a statement that defines our niche in the market.  So without further ado:

What sets Stickynote! Tech Services apart from our competitors:

What a long strange trip it’s been! In 1982, Stickynote! Tech Service’s owner and Chief Customer Caregiver, Andy Trask, joined the Personal Computer revolution, accepting a ground floor position at Canton-based IBM PC clone reseller, Leading Edge Hardware Products.  However, his knack for explaining technical things to non-technical people soon landed him a promotion into the telephone tech support group and the rest, as they say, is history.  Andy has had thirty years experience manning and managing quality and tech support functions in the personal computer industry of which the last eleven years have been spent performing in-home mobile geek services for residential and small business customers.

As a middle-aged baby boomer, Andy offers a maturity and perspective that his fellow boomers and similarly more mature customers can appreciate.  Let’s face it; unlike our kids (or our kid’s kids as the case may be), we did not grow up with computers in the home or at school.  It’s all still pretty new and a bit nerve-wracking for a lot of us, and knowing that the person coming into your home to help you is “one of us,” is reassuring, like the old-time doctor who made house calls.

We specialize in taking care of everything from the smallest glitches and simplest questions to the biggest crashes and most complex headaches, and we do it with no pressure, no judging, and no techno-babble. If you feel nervous or embarrassed, like you should know more about computers, don’t worry, you’re not alone, we hear that from customers like you every day and it’s okay, we’re here to help.

– Andy

Andy Trask

About 

Andy Trask is the owner of Stickynote Tech Services. He has worked in the personal computer industry since taking his first position with Leading Edge Hardware Products in 1983. Since 2001, Andy has worked as a traveling computer geek performing onsite and in-home computer, networking, and technology service for individuals, families, and small businesses. Andy has serviced hundreds of customers in Southeastern Massachusetts and welcomes inquiries from anyone needing help with their computers, printers, network, or other high-tech products.

About Stickynote Tech Services:
Based in Mansfield Massachusetts, Stickynote Tech Services is a local provider of in-home computer installation, troubleshooting, and repair services, wired and wireless network installation and troubleshooting services, and general personal technology services to individuals, families, and small businesses in Southeastern Massachusetts including the south shore, Cape Cod, south coast, greater Taunton area, greater Attleboro area, lower Route 128, and lower Route 495.

Stickynote Tech Services: 508-369-9077

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